Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element

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The contract for services will be awarded in the form of the NHS Standard Sub-contract. This Service is for the provision of an Intensive and Assertive Outreach (I&A) Service across Norfolk and Suffolk. The Service is designed to deliver intensive, proactive, and flexible community-based care for individuals with Serious Mental Illness (SMI) who present with elevated levels of complexity and risk and for whom engagement with traditional mental health services is a challenge. Delivery will be through a blended model between Norfolk and Suffolk NHS Foundation Trust (NSFT) as the Head Provider and Sub-Contractors (encouraging Voluntary, Community, Faith, and Social Enterprise (VCFSE) interest), ensuring a comprehensive offer that integrates clinical expertise with community-based engagement and recovery support. The Sub-Contractor will play a critical role in enabling engagement, promoting recovery, and addressing the wider determinants of health, working as a fully integrated partner alongside NSFT clinical teams. The Sub-Contractor(s) contribution is central to achieving the core ambition of the service: No individual is excluded from care due to disengagement, complexity, or social