How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations i

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Why this notice appears in Software development

The title and official classification indicate that this notice belongs in the software development category. TenderWinnow still needs your services, sector experience, contract range, regions, exclusions, and delivery constraints to assess fit for your team.

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The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.